COURIERS WE USE:
- Royal Mail for small items
- DHL for medium items like kites, harnesses and iSUPs
- TNT for larger items like booms and boards
DISPATCH: Most items are dispatched from our Gosport store where possible and may experience a delay where we are closed at Gosport on Wednesdays although normally in these circumstances items can be dispatched from our Hayling store. Any orders taken after 2pm on Friday and over the weekend will be dispatched on Monday.
OUTSIDE UK: Please contact us if you would something posted outside the UK.
RETURNS: You are responsible for returning items to us and if a refund is required we will refund only the value of the item and not the postage.
DAMAGED ITEM: If an item is damaged in transit you must notify the courier straight away and let us know as soon as you can.